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  • TOP
  • RECIPES
  • PRODUCTS
    • SEAFOOD
    • FRUITS
    • VEGETABLES
    • OTHERS
    • FOOD SERVICE
    • FROZEN / PASTEURIZED
  • FAQ
  • BRAND’S STORY

FAQ

Most frequent questions and answers

When is my order arriving?

Online sales have been shifted to Amazon, so please contact Amazon for shipping status.

I have a GEISHA product that passes expiration date? Is this still edible?

Basically, we do not recommend eating products that have already expired.

Are your products edible when opened or need to be cooked?

All of our products are ready-to-eat.

Is your package BPA free?

Most of our products use BPA NI cans, but some of our products use conventional cans that contain BPA. If you are concerned about this, please contact us for further information.

Are your products gluten free?

Please click here.

Coconut milk is curdled when opened. Is it spoiled?

Coconut milk is a mixture of fat, protein and water. These components naturally tend to split from each other, especially if it’s stored in cold enviroment. However, it’ll usually get back to normal after shaking it and microwaving for a few minutes.

Does your coconut milk contain peanuts or is it produced where there is a cross-contamination?

It does not contain peanut, and there is no cross-contamination with peanut in the facility. However, coconut milk is made of treenuts(Coconuts). Therefore, if you are sensitive to it, stay away from it.

Are you sending coupons?

We are not sending any coupons.

What's proposition 65 warning on the back of the label?

Proposition 65 requires businesses to provide warnings to Californians about exposures to certain chemicals. For more information, please visit URL.

I can't find best by date. Where is it?

It’s either on the top of the can or the back of the cartonette.

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